Frequently Asked Questions

What is Online Grocery Shopping?

Online grocery shopping is a facility for grocery buyers to get all their household items without visiting any store physically. This service delivers the placed order at the customer’s doorstep.

What products do you deal with?

Lahore Basket as on online portal for grocery shopping, deals with wide range of grocery items belonging to the categories mentioned below: Grocery Home Care Personal Care Baby Care Beverages

What is the Grocery Delivery fee?

Lahore Basket does not charge its customers for delivering order at their home. Hence we have the policy of Free Delivery.

How to order from Lahore Basket?

Our beloved customers can place their orders through any of the following: Website (www.lahorebasket.com)
Step 1 - Add products in your shopping cart.
Step 2 - Proceed to checkout.
Step 3 - Provide contact details, delivery address, schedule of delivery.
Step 4 - Click Confirm Order Phone Call or Message (0301-1666689) WhatsAap Call or Message (0301-1666689).

Is there a minimum order amount for Grocery Delivery?

Yes, the minimum order amount is Rs 500.00 before tax.

How long do you take to deliver grocery?

We assure delivery of grocery as soon as the order has been placed. The delivery is made on the same day, probably within few hours.

What is your delivery coverage area?

We currently deliver in Lahore (catering its maximum areas).

What timings you are available at?

Lahore Basket Customer Care is available from 9am to 9pm (Monday to Sunday). Along with this the website assistance is available for 24 hours.

Can I cancel my order?

If you wish to cancel your order, we request you to contact Lahore Basket Customer Service team at 0301-1666689, or log onto our Live Chat service at our website to request the same, as soon as possible so that the order can be cancelled.

What payment options do you have?

To affirm customer satisfaction we offer cash on delivery only.

Do you have refund and exchange policy?

Yes, we surely offer refund and exchange to our beloved buyers. The refund policy is only applicable on Pulses, Lentils and Spices. However all the rest branded products can be exchanged within 3 days (after the package has been received).

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